Find out about some of the people you may or may not see on your visit at The Great House and the talented and ambitious staff that ensure your visit is an exceptional experience from the moment you book with us!
Swann – Chef Patron
Swann began his career in food in his home region, Brittany, France, in 2010 at catering college. He then went on to spend a season working in Corsica to expand his knowledge, before moving to the UK and joining The Great House team in December 2013.
In early 2017, Swann took some time away from The Great House, spending eight months working at the Christopher Hotel in the Caribbean, before heading back to The Great House in October 2017 with the title of Sous Chef. Since returning, he has become Head Chef at The Great House creating new dishes and exquisite menus.
In January 2019, Swann entered the Suffolk Food & Drink Awards for Young Chef of the Year, and was nominated as a finalist, a fantastic achievement for a young chef.
Mathieu – Head Pâtisserie Chef
Mathieu was welcomed to the team in April 2019 and has become extremely creative with the dishes he has created over with many guests amazed by his intricate dishes.
His career in the catering industry began when he was 15 years old and it wasn’t long before his skill was recognised and he began to take positions in luxury and award-winning establishments in France…
His first experience in such a place was at La Palme d’Or in Cannes where he worked in the ** Michelin star restaurants for two years, after this, he joined the team at Apicius, in Clermont-Ferrand, France.
After gaining three years of experience in these locations, he moved back to the south of France to work along-side Jacques Chibois in La Bastide St Antoine, home to * Michelin star.
He then spent two years at the prestigious Palace Le Majestic Barrière in Cannes, focusing on pastry with Mickael Durieux.
After gaining all of this fantastic experience in France, Mathieu came to the UK looking for a new challenge and ways to improve his skills.
Since joining The Great House, he has enjoyed getting creative and coming up with delicious, but also visually stunning, dishes for our guests to try.
Maxime – Front of House Manager
Born in Vichy within the Auvergne region of France, Maxime has grown up immersed in the hospitality industry. “My parents had a restaurant inside the family house called ‘La Vie en Rose’, so I grew up in the hospitality atmosphere, maybe that’s the reason why I really love my job”, says Maxime.
Maxime’s career began in the French Riviera, after moving there at the age of seven. After kick-starting his career in a one-star Michelin gastronomique restaurant, Les Terraillers, Maxime went on to experience working in a range of diverse dining establishments, including a brasserie, pubs and bars, and a Crêperie Bretonne. Not only is Maxime keen to venture to new establishments, but he also enjoys the prospect of travel; spending a winter season skiing or a summer on a private beach.
After spending more than two years in the beautiful city of Paris, working at ‘Au Pere Tranquille’, an old institution once owned by the 1st arrondissement, Maxime decided to go back to his beginnings. “It was a very rich experience for me, but now I want to come back to my roots”, says Maxime, “and work again in a gastronomique restaurant, where every day is a challenge of perfection”.
This is Maxime’s first visit to the UK, following his good friend, our head pastry chef, Mathieu, into a role where they will be working together to ensure our guests receive a dining experience like no other. “I’m really excited to start this new adventure at The Great House, and in England too, because it’s my first time here!”, says Maxime.
Amor – Head Waitress
Our head waitress, Amor, is no stranger when it comes to hard work and dedication. Whilst studying for a degree in Fashion, Amor worked at a cocktail bar which helped her to gain a range of new skills within the hospitality industry. Upon completing her degree, Amor wanted to travel and improve upon her English which led to the decision the move to England, and to starting a new adventure at The Great House.
Two years later, Amor has grown into her role and brings a positive and friendly attitude, a welcoming smile and is conscious to ensure that all our guests receive a unique experience from the moment they walk through our door. “Another thing that I love about my job is that every day is different, it is a very dynamic job and not boring at all, there are always things to do”, says Amor.
Amor shares her experience with us with a top tip for those looking to work in a fast-paced and dynamic role. “My top tip is that to be in the front, first you have to be in the back, learning little by little is the key”, says Amor. “It is very important to keep your eyes wide open because something new is learned every day. Listening to all staff members and considering their ideas is another very important part. At the end of the day, they end up being your family.”
Isabel – Receptionist
Isabel was first drawn to the hospitality industry at the age of sixteen when she got her first job working for an outside catering company working mainly with weddings. “I thoroughly enjoyed this job and the eye for the details required to make sure the client received the best service possible.”
Since then Isabel’s career has taken her to some extraordinary places, working at various hotels and hostels along the way in desired locations such as France and Spain. “I enjoy working in establishments where every day is varied and where you are always coming into contact with new people.”
Isabel’s attention to guests is second-nature and is ready to handle any query thrown at her. “As a receptionist, my main role is to be the face that greets our guests and to ensure that everything is organised and in place so that our clients have the best experience possible, whether they are celebrating a special occasion or making a spontaneous escape to our beautiful village.”